 |
| Features |
BOOKING
|
The system starts with Advance booking. A
customer may make an advance booking or directly enquire for a room.
|
|
| CUSTOMER SERVICE |
In case of Advance booking various details
like no. of persons , no. of rooms, type of rooms , duration of stay will
be required to enter with the expected date of arrival, extra couches
, extra person in each room etc. However when a customer walks in directly
than the system will be able to provide him with information about the
various rooms available of varying rates.
When he decides to book a room , then details like his name, address,
purpose of visit, place from where he is coming, his destination , duration
of stay etc. will be entered. Two copies of print of the registration
may be taken, one for customer and the other one will be filed in the
front office after duly signed by the customer.
The customer may be a family with grown up children or friends and they
may decide that instead of taking separate rooms they want to take extra
couch, provision of such entry together with rate per couch will be there.
It may be that more persons want to stay in a room than allowed by the
hotel rules , in such cases extra charges per extra person will be there.
If some advance is taken from the customer than the same will be entered
in the receipt module and a money receipt will be issued to him . During
his stay a customer may avail of various facilities like restaurant, bar
, telephones, laundary etc.
When he avails of any service , then approriate entry has to be made regarding
the items and quantity ordered.
Seperate entry modules will be there for food & drink , telephone, laundary,
car hire. Apart from these a miscellaneous entry module will be there
wherein any extra facility availed by the customer can be charged. The
controlling will be done through room no.
The controlling will be done through room no. When billing is to be done
, than all the expenses that is to be charged will get automatically included
in the bill and apart from that provision will be there to charge taxes
(if any) .
The customer may pay by cash / travellers cheque /credit card. The receipt
module will cater to specific requirements of each mode of payment. This
invoice will get transferred to accounts under appropriate heads like
room charges, car hire, food expenses etc. which will be user definable.
|
|
| RENTING |
Hotel may be renting its banquet hall . An entry module
to cater to such renting will be there which will accept the name and
address of person taking such hall on rent , date , rate , advance.
Hotel may also be involved in providing catering services to function
organised in the hall so a entry module to cater this requirement will
be there.
A receipt module will be there to accept final payment comprising of balance
of rent and catering charges if any plus taxes.
|
|
| RESTAURANT & BAR |
In Restaurant & Bars the customer may be resident or from
outside. A resident customers bill will be included in his room account
wherein his other expenses are also there.
In case of outside customers a bill will be issued detailing the items
ordered and amount payable. Payment may be accepted by cash / cheque /
credit card. Adequate provision will be there in the payment receipt module
for these three modes of payment.
|
|
| TELEPHONE |
An entry module will be there wherein the room no. from
where the call has been made / to be charged , phone no. , duration of
call and amount will be entered . This will automatically get debited
into the customer bill.
|
|
| LAUNDARY |
The process remains the same as TELEPHONE, only information
provided will be date, type of clothes , no. of clothes, rate & amount.
|
|
| CAR HIRE |
The information entered will be destination , car no.
, rate, duration, kms travelled etc.
|
|
| MISC EXPENSE ENTRY |
There may be some other facilities available in the hotel
eg : barber shop, sauna etc. These entries will be taken care from a misc.
expense entry module. The entry module will accept date , room no.,expense
head , amount and narration The amount will go to the customer bill account.
|
|
| BILLING |
The billing module will generate the amount that has been
charged to the customer inclusive of room rent,fooding, telephone , laundary
etc. It will display the net amount payable after deducting advance amount
if any.
|
|
| ACCOUNTING |
The Accounting part will contain normal accounting procedures
plus certain level of stores management.
Thus it will have features of Cash/Bank entry module,Journal,Purchase
etc. The purchase module will deal basically with purchase of stores.
The kitchen,bar,housekeeping etc. will be treated as departments where
consumables will be issued from stores.
The option of purchase can have options of Orders,Challans,Returns also.
The reporting part will contain normal accounting reports like Cash /
Bank Book , Journal , Bill Register,Purchase Register, General Ledger,
Sub Ledger, Trial Balance, Profit & Loss account , Balance sheet , Account
Confirmation etc.
|
|
| OTHER FEATURES |
Hotel business also has concept of agents which come into
picture mainly in case of advance bookings. The agents will paid commission
either on room rent or on net bill amount as the case may be.
So an agent master will be maintained and adequate links will be created
while making advance booking entries.
Financial transactions with agents can be easily maintained through the
Cash/Bank and Journal entry modules , as the agent is treated basically
as a Sub Ledger.
|
| Top |
Home | Contact
Us | Site
Map | Careers
Software Development | Software
Marketing | Web Development
| Data Processing
Our Partners | Marketing Network
Copyright ©
2002 - 2006 Reliable Infotech Pvt. Ltd., All rights reserved.
|
 |
